Future-State Demo Workflow by Segment

How FIS should use its demo ecosystem to solve segment-specific buyer problems through modular, scalable workflows.

Payments

Technical Buyer Workflow

Deep Dive

Future-State Workflow Sequence

Figma

Workflow Design

Reprise

Sandbox Simulation

Tiled

Personalized Journey

Synthesia

Async Recap

Consensus

Engagement Tracking

Buyer Behavior

  • Highly technical buyers
  • Fast-moving evaluations
  • API and integration focused
  • Expect differentiated capability quickly

Current Problems

Solutions

Excessive prep time
Reprise — Reusable technical simulations eliminate excessive prep time
Rebuilding technical integrations repeatedly
Reprise — Pre-built API integration layers prevent repeated rebuilds
Delayed differentiated value delivery
Figma + Reprise — Rapid workflow design accelerates differentiated value delivery
Heavy sandbox dependency
Reprise — Live sandbox simulation replaces heavy environment dependency

Workflow Focus Areas

Reusable technical simulations
API-centric workflows
Technical storytelling
Buyer engagement visibility

North American Banking

Relationship-Driven Buyer Workflow

Future-State Workflow Sequence

Figma

Workflow Design

Tiled

Personalized Journey

Synthesia

Async Recap

Consensus

Engagement Tracking

Buyer Behavior

  • Relationship-driven
  • Operationally focused
  • Personalized banking workflows
  • Deep dependency on internal banking systems

Current Problems

Solutions

Generic sandbox demos
Tiled — Personalized buyer journeys replace generic sandbox demos
Disconnected personalization
Tiled — Modular journey builder connects personalization to banking workflows
Region-specific compliance relevance gaps
Figma — Compliance overlay design ensures region-specific relevance
Ignoring internal core banking systems
Tiled — System-aware personalization integrates internal core banking systems

Workflow Focus Areas

Personalized workflows
Compliance overlays
Operational alignment
Buyer-specific journeys

International Banking

Multi-Region Buyer Workflow

Future-State Workflow Sequence

Figma

Workflow Design

Tiled

Personalized Journey

Synthesia

Async Recap

Consensus

Engagement Tracking

Buyer Behavior

  • Multi-region operations
  • Localization-heavy requirements
  • Governance and regulatory needs
  • Distributed stakeholder groups

Current Problems

Solutions

Fragmented localization
Tiled — Reusable localization layers unify fragmented regional content
Duplicated content creation
Synthesia — Async video recap generation eliminates duplicated content creation
Inconsistent regional experiences
Tiled — Modular regional templates ensure consistent experiences
Governance and regulatory gaps
Figma — Governance overlay design closes regulatory gaps

Workflow Focus Areas

Modular workflows
Reusable localization layers
Governance consistency
Scalable regional personalization

Capital Markets

Enterprise Committee Workflow

Future-State Workflow Sequence

Figma

Workflow Design

Tiled

Personalized Journey

Synthesia

Async Recap

Consensus

Engagement Tracking

Buyer Behavior

  • Long enterprise buying cycles
  • Multiple stakeholders
  • Async internal evaluations
  • Content-sharing across committees

Current Problems

Solutions

Lack of interactive assets
Tiled — Interactive stakeholder journeys create dynamic shareable assets
Weak async engagement
Synthesia — Personalized async video recaps sustain engagement between meetings
Limited stakeholder visibility
Consensus — Stakeholder engagement tracking provides full visibility
Poor post-demo influence
Synthesia + Consensus — Combined follow-up influence maximizes post-demo impact

Workflow Focus Areas

Interactive stakeholder journeys
Async buyer engagement
Stakeholder analytics
Shareable executive experiences

Executive Insight

FIS should evolve from fragmented, engineering-heavy demo creation toward segment-specific, modular buyer engagement workflows powered by technical simulation, scalable personalization, async engagement, and stakeholder intelligence.

FIS Internal Strategy • Confidential

2026